SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Multiple Networks in Chile For a Subset of Domestic Numbers. This incident has been resolved.

Posted Apr 02, 2025 - 15:26 PDT

Monitoring

We are observing successful SMS delivery to Multiple Networks in Chile For a Subset of Domestic Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 02, 2025 - 13:35 PDT

Investigating

We are experiencing SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 02, 2025 - 12:43 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).