SMS Delivery Delays and Failures from Twilio to Celcom Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. This incident has been resolved.

Posted Mar 16, 2026 - 06:33 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2026 - 06:33 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2026 - 05:37 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).