Twilio customers may be experiencing SMS delivery delays from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 15, 2026 - 07:09 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to KDDI Corporation network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 15, 2026 - 03:00 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 15, 2026 - 00:59 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to KDDI Corporation network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 14, 2026 - 23:59 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to KDDI Corporation network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 14, 2026 - 23:58 PDT
This incident affects: CARRIER NETWORK (SMS, APAC).