SMS and MMS Delivery Delays and Failures To Verizon Network in United States

Incident Report for Twilio

Resolved

We are no longer experiencing MMS and SMS delivery delays and failures to Verizon Network in the United States. This incident has been resolved.
Posted Sep 13, 2025 - 11:13 PDT

Update

We are observing recovery in MMS and SMS delivery delays and failures to Verizon Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2025 - 10:55 PDT

Monitoring

We are observing recovery in MMS and SMS delivery delays and failures to Verizon Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2025 - 08:55 PDT

Update

We are experiencing MMS and SMS delivery delays and failures to Verizon Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2025 - 07:59 PDT

Investigating

We are experiencing MMS and SMS delivery delays and failures to Verizon Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 13, 2025 - 07:06 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, MMS Short Code, North America).