Twilio Voice has detected some customers in India receiving 480 for Outbound Calls

Incident Report for Twilio

Update

We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Posted Mar 14, 2026 - 14:46 PDT

Update

We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Posted Mar 13, 2026 - 14:42 PDT

Update

We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Posted Mar 12, 2026 - 14:43 PDT

Update

We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Posted Mar 11, 2026 - 14:40 PDT

Identified

We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
Posted Mar 10, 2026 - 22:36 PDT

Update

We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Mar 10, 2026 - 15:02 PDT

Update

We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 10, 2026 - 11:02 PDT

Update

We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 10, 2026 - 09:03 PDT

Investigating

Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Mar 10, 2026 - 08:06 PDT
This incident affects: CARRIER NETWORK (Voice, APAC).