The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Lebara network subscribers in France is operating normally.
Posted Aug 11, 2026 - 12:34 PDT
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Lebara network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 11, 2026 - 10:29 PDT
Update
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Lebara network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 11, 2026 - 09:31 PDT
Update
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Lebara network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 11, 2026 - 08:31 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 11, 2026 - 07:59 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 11, 2026 - 07:30 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).