The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in Germany is operating normally.
Posted Jul 14, 2026 - 15:59 PDT
Monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 14:25 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures between a Subset of Twilio Long code and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 11:12 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 09:10 PDT
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 08:05 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 08:04 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).