Issues With Verify (2FA) Traffic to China
Incident Report for Twilio
Update
We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 20, 2024 - 13:24 PST
Update
We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 20, 2024 - 11:28 PST
Monitoring
We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Nov 20, 2024 - 10:56 PST
Identified
Our engineers have identified the issue causing problems with Verify (2FA) traffic to China and are working to deploy a fix. We will provide another update on November 20th, at 11 AM Pacific time or as soon as more information becomes available.
Posted Nov 18, 2024 - 08:15 PST
Update
We are still experiencing issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 17, 2024 - 09:33 PST
Update
We keep experiencing issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 16, 2024 - 09:33 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 15, 2024 - 09:27 PST
Update
We still continue to experience issues with Verify (2FA) traffic to China. Our engineers are still working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 14, 2024 - 09:38 PST
Update
We still continue to experience issues with Verify (2FA) traffic to China. Our engineers are still working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 13, 2024 - 09:37 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 12, 2024 - 09:43 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 10, 2024 - 09:46 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 09, 2024 - 09:48 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Nov 08, 2024 - 05:46 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Nov 07, 2024 - 14:04 PST
Update
We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Nov 07, 2024 - 05:52 PST
Update
We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 07, 2024 - 01:57 PST
Investigating
We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 06, 2024 - 21:56 PST
This incident affects: ACCOUNT SECURITY (Authy 2FA, Verify).