Our engineers have monitored the fix and confirmed the issue with the onboarding plan-selection has been resolved. All services are now operating normally at this time.
Posted Jul 14, 2026 - 12:37 PDT
Monitoring
The issue has been identified and a fix has been implemented. We will keep monitoring for 30 minutes.
Posted Jul 14, 2026 - 12:00 PDT
Identified
The issue has been identified and a fix is being implemented. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 11:04 PDT
Update
In the Onboarding plan-selection screen clicking a card doesn't select the chosen card. The radio dot flashes and defaults to the default value. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 10:45 PDT
Investigating
Our monitoring systems have detected a potential issue with Upgrade. Our engineers have been alerted and are investigating. We will provide an update when we have more details.