SMS Delivery Reports Delays to Xphone Network in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending SMS to Xphone network in Israel. This incident has been resolved.
Posted Oct 17, 2025 - 10:32 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending SMS to Xphone network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 08:36 PDT

Update

We continue to observe delays in receiving message delivery reports when sending to Xphone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 08:05 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 00:06 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 16, 2025 - 20:06 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 16, 2025 - 18:06 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 16, 2025 - 17:06 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery report delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 16, 2025 - 17:01 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).