We continue experiencing SMS Delivery Delays to Claro Network in Brazil. We reached out individually to all impacted customers with detailed follow-ups. This incident will be marked as resolved on the Statuspage, and any further updates will be communicated via email to impacted customers.
Posted Sep 11, 2025 - 12:55 PDT
Update
We are observing successful SMS delivery failures when sending messages to Claro Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 11, 2025 - 00:14 PDT
Monitoring
We are observing successful SMS delivery failures when sending messages to Claro Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 10, 2025 - 22:14 PDT
Investigating
We are experiencing SMS delivery failures when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Sep 10, 2025 - 06:01 PDT
Update
We are observing successful SMS delivery failures when sending messages to Claro Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 10, 2025 - 04:04 PDT
Monitoring
We are observing successful SMS delivery failures when sending messages to Claro Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 10, 2025 - 02:04 PDT
Update
We are experiencing SMS delivery failures when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 18:05 PDT
Update
We are experiencing SMS delivery failures when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 09:46 PDT
Update
We are experiencing SMS delivery failures sending on Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 07:46 PDT
Investigating
We are experiencing SMS delivery failures sending on Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 09, 2025 - 06:51 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).