We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia for a subset of shortcodes. This incident has been resolved.
Posted Nov 19, 2024 - 23:12 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Colombia for a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 21:25 PST
Identified
The issue causing SMS delivery delays to multiple networks in Colombia for a subset of shortcodes has been identified. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 8 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 15:06 PST
Update
We are still experiencing SMS delivery delays to multiple networks in Colombia for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 4 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 11:02 PST
Update
We are still experiencing SMS delivery delays to multiple networks in Colombia for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 2 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 09:05 PST
Update
We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 19, 2024 - 08:18 PST
Investigating
We are experiencing SMS delivery delays to the Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 19, 2024 - 07:53 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).