Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.
Posted May 15, 2026 - 01:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 21:00 PDT

Scheduled

Our service partner is conducting a planned maintenance from 14 May 2026 at 21:00 PDT until 15 May 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Posted May 07, 2026 - 14:03 PDT
This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).
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