Start Stop Recording API is Failing in AU1

Incident Report for Twilio

Resolved

The issue causing Start Stop Recording API to fail in AU1 has been resolved and the service is operating normally at this time.
Posted Sep 14, 2025 - 14:23 PDT

Monitoring

We are observing recovery with the issues causing Start Stop Recording API to fail in AU1. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 13:30 PDT

Update

Our engineers are currently investigating an issue causing Start Stop Recording API to fail in AU1. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 14, 2025 - 13:22 PDT

Investigating

Our monitoring systems have detected a potential issue Start Stop Recording API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 14, 2025 - 13:13 PDT
This incident affected: PROGRAMMABLE VOICE (Recording).