SMS Delivery Delays and Failures from a Subset of Pre-Registered Sender ID Numbers to Multiple Networks in India.
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 2026 - 06:14 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 2026 - 05:55 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 2026 - 04:50 PDT
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 15, 2026 - 17:59 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 14, 2026 - 17:52 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 13, 2026 - 17:51 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 12, 2026 - 17:45 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 11, 2026 - 17:40 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 10, 2026 - 17:39 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 2026 - 01:37 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 09, 2026 - 17:36 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 09, 2026 - 13:35 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 09, 2026 - 11:34 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 08, 2026 - 22:02 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 07, 2026 - 22:01 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 06, 2026 - 21:53 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 05, 2026 - 21:53 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 04, 2026 - 21:45 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 03, 2026 - 21:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 02, 2026 - 21:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 01, 2026 - 21:43 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 31, 2026 - 21:41 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 30, 2026 - 21:35 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 29, 2026 - 21:34 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 28, 2026 - 21:34 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 27, 2026 - 21:34 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 26, 2026 - 21:28 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 25, 2026 - 21:27 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 24, 2026 - 21:26 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 23, 2026 - 21:26 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 22, 2026 - 21:25 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 21, 2026 - 21:25 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 20, 2026 - 21:16 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 19, 2026 - 21:15 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 18, 2026 - 21:08 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 17, 2026 - 21:08 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 16, 2026 - 21:00 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 15, 2026 - 21:00 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 14, 2026 - 20:59 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 13, 2026 - 20:59 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 12, 2026 - 20:59 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 11, 2026 - 20:52 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 10, 2026 - 20:50 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 09, 2026 - 20:50 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 08, 2026 - 20:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 07, 2026 - 20:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 06, 2026 - 20:43 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
May 05, 2026 - 20:43 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 05, 2026 - 04:43 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 04, 2026 - 20:42 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 04, 2026 - 16:41 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 04, 2026 - 14:41 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 04, 2026 - 13:40 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 04, 2026 - 13:40 PDT
Uptime over the past 90 days. View historical uptime.
PROGRAMMABLE MESSAGING Degraded Performance
90 days ago
100.0 % uptime
Today
MMS Operational
SMS Degraded Performance
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Degraded Performance
Messaging Insights Operational
Messaging Services Operational
Content API Operational
Toll-free verification Operational
90 days ago
100.0 % uptime
Today
RCS Messaging Operational
90 days ago
100.0 % uptime
Today
Programmable Messaging API Operational
90 days ago
100.0 % uptime
Today
Intelligent Alerts Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE US1 Operational
90 days ago
100.0 % uptime
Today
PSTN US1 Operational
SIP Interface US1 Operational
Client Web US1 Operational
Client Mobile US1 Operational
Conference US1 Operational
Recording US1 Operational
Queue US1 Operational
Text-to-Speech US1 Operational
Recording Transcriptions US1 Operational
TwiML US1 Operational
Voice Insights US1 Operational
Speech Recognition (Gather Speech) US1 Operational
Realtime Transcriptions US1 Operational
90 days ago
100.0 % uptime
Today
Pay US1 Operational
Media Streams US1 Operational
Dialogflow US1 Operational
ConversationRelay US1 Operational
90 days ago
100.0 % uptime
Today
Voice REST API US1 Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE AU1 Operational
90 days ago
100.0 % uptime
Today
PSTN AU1 Operational
SIP Interface AU1 Operational
Client Web AU1 Operational
Client Mobile AU1 Operational
Conference AU1 Operational
Recording AU1 Operational
Queue AU1 Operational
Text-to-Speech AU1 Operational
Recording Transcriptions AU1 Operational
TwiML AU1 Operational
Voice Insights AU1 Operational
Speech Recognition (Gather Speech) AU1 Operational
Realtime Transcriptions AU1 Operational
90 days ago
100.0 % uptime
Today
Pay AU1 Operational
Media Streams AU1 Operational
ConversationRelay AU1 Operational
Voice REST API AU1 Operational
PROGRAMMABLE VOICE IE1 Operational
90 days ago
100.0 % uptime
Today
PSTN IE1 Operational
SIP Interface IE1 Operational
Client Web IE1 Operational
Client Mobile IE1 Operational
Conference IE1 Operational
Recording IE1 Operational
Queue IE1 Operational
Text-to-Speech IE1 Operational
Recording Transcriptions IE1 Operational
TwiML IE1 Operational
Voice Insights IE1 Operational
Speech Recognition (Gather Speech) IE1 Operational
Realtime Transcriptions IE1 Operational
90 days ago
100.0 % uptime
Today
Pay IE1 Operational
Media Streams IE1 Operational
ConversationRelay IE1 Operational
Voice REST API IE1 Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup Operational
ELASTIC SIP TRUNKING US1 Operational
Origination US1 Operational
Termination US1 Operational
ELASTIC SIP TRUNKING AU1 Operational
Origination AU1 Operational
Termination AU1 Operational
ELASTIC SIP TRUNKING IE1 Operational
Origination IE1 Operational
Termination IE1 Operational
TaskRouter Operational
FLEX Operational
Flex Application Platform Operational
Flex Insights Operational
Flex Agent Desktop Operational
Flex Queue Stats Operational
Flex Teams View Operational
Flex Admin Console Operational
Flex Routing Operational
Flex Conversations Operational
Flex Programmable Chat Operational
Flex Programmable Voice Operational
Proxy Operational
Flex Plugins Operational
Flex Billing Operational
CONVERSATIONS Operational
Conversation Orchestrator Operational
Conversation Intelligence Operational
Conversation Intelligence (classic) Operational
Conversation Memory Operational
Enterprise Knowledge Operational
TWILIO EMAIL Operational
Mailsend: Comms API Operational
Logs Operational
INTERCONNECT Operational
PHONE NUMBERS Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE VIDEO Operational
90 days ago
100.0 % uptime
Today
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service Operational
Go Rooms Operational
Video Insights Operational
Realtime Transcriptions Operational
90 days ago
100.0 % uptime
Today
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Operational
Console Operational
Event Streams Operational
Debugger & Alarms Operational
Documentation Operational
REST API Operational
Bulk Export Operational
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center Operational
Other Operational
Account Insights Operational
Trust Hub Operational
Organization Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Short Code, North America Operational
MMS Short Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
Voice, North America Operational
Voice, Latin America Operational
SMS, Latin America Operational
Voice, APAC Operational
SMS, APAC Degraded Performance
MMS, APAC Degraded Performance
Voice, Europe Operational
SMS, Europe Operational
Voice, Middle East & Africa Operational
SMS, Middle East & Africa Operational
Verify Silent Network Auth Operational
Lookup Identity Match Operational
Lookup Line Type Intelligence [Legacy API] Operational
Lookup Line Type Intelligence [Twilio API] Operational
Lookup SIM Swap Operational
Legacy Identity MatchAndAttributes Operational
FRONTLINE Operational
Sender ID Operational
90 days ago
100.0 % uptime
Today
ZIPWHIP MESSAGING Operational
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
ZIPWHIP TOOLS Operational
Zipwhip Provisioner Dashboard and API Operational
Zipwhip Support Ticketing Operational
Toll-Free Verification Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Bangladesh SMS Carrier Maintenance - Grameenphone Jun 16, 2026 11:00-17:00 PDT

The Grameenphone network in Bangladesh is conducting a planned maintenance from 16 June 2026 at 11:00 PDT until 16 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Grameenphone Bangladesh handsets.
Posted on Jun 11, 2026 - 03:30 PDT

Malaysia SMS Carrier Maintenance - U Mobile Jun 16, 2026 12:00-16:00 PDT

The U Mobile network in Malaysia is conducting a planned maintenance from 16 June 2026 at 12:00 PDT until 16 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to U Mobile Malaysia handsets.
Posted on Jun 12, 2026 - 02:27 PDT

Czech Republic Voice Carrier Partner Maintenance Jun 16, 2026 12:00-18:00 PDT

Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 16 June 2026 at 12:00 PDT until 16 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Posted on Jun 02, 2026 - 07:32 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat Jun 16, 2026 13:00-19:00 PDT

The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 16 June 2026 at 13:00 PDT until 16 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Posted on Jun 11, 2026 - 08:39 PDT

United States SMS Carrier Maintenance - AT&T Jun 16, 2026 18:00 - Jun 17, 2026 02:00 PDT

The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 18:00 PDT until 17 June 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Posted on Jun 16, 2026 - 03:04 PDT

United States SMS Carrier Maintenance - AT&T Jun 16, 2026 19:00 - Jun 17, 2026 03:00 PDT

The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 19:00 PDT until 17 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to AT&T United States handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Posted on Jun 15, 2026 - 23:35 PDT

New Zealand Voice Carrier Partner Maintenance Jun 17, 2026 12:00-13:00 PDT

Our Voice carrier partner in New Zealand is conducting a planned maintenance from 17 June 2026 at 12:00 PDT until 17 June 2026 at 13:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Posted on Jun 02, 2026 - 02:09 PDT

Czech Republic Voice Carrier Partner Maintenance Jun 17, 2026 12:00-18:00 PDT

Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 17 June 2026 at 12:00 PDT until 17 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Posted on Jun 02, 2026 - 07:32 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 17, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:03 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat Jun 17, 2026 13:00-19:00 PDT

The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Posted on Jun 11, 2026 - 08:39 PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile Jun 17, 2026 13:00-14:00 PDT

The Gazprombank Mobile network in Russia is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Posted on Jun 15, 2026 - 05:47 PDT

Russia SMS Carrier Maintenance - Beeline Jun 17, 2026 13:59-17:00 PDT

The Beeline network in Russia is conducting a planned maintenance from 17 June 2026 at 13:59 PDT until 17 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Posted on Jun 12, 2026 - 23:51 PDT

Russia SMS Carrier Maintenance - Win Mobile and UralTel/U-Tel/Ermak RMS Jun 17, 2026 14:00-19:00 PDT

The Win Mobile and UralTel/U-Tel/Ermak RMS networks in Russia are conducting a planned maintenance from 17 June 2026 at 14:00 PDT until 17 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile and UralTel/U-Tel/Ermak RMS Russia handsets.
Posted on Jun 11, 2026 - 07:58 PDT

Belgium SMS Carrier Maintenance - Telenet Mobile and BASE Jun 17, 2026 19:00 - Jun 18, 2026 03:00 PDT

The Telenet Mobile and BASE networks in Belgium are conducting a planned maintenance from 17 June 2026 at 19:00 PDT until 18 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telenet Mobile and BASE Belgium handsets.
Posted on Jun 15, 2026 - 22:35 PDT

United States and Canada Twilio SMS and MMS Maintenance Jun 17, 2026 20:00 - Jun 18, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 17 June 2026 at 20:00 PDT until 18 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Posted on May 01, 2026 - 00:52 PDT

US SMS Carrier Maintenance - Small US Carriers Jun 18, 2026 02:00-04:00 PDT

A subset of small networks in the US are conducting a planned maintenance from 18 June 2026 at 02:00 PDT until 18 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Posted on Jun 06, 2026 - 01:30 PDT

United Kingdom Account Security Carrier Partner Maintenance - EE Jun 18, 2026 14:30-21:00 PDT

Our carrier partner EE United Kingdom is conducting a planned maintenance from 18 June 2026 at 14:30 PDT until 18 June 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Verify Silent Network Auth
Posted on Jun 09, 2026 - 02:49 PDT

Twilio Flex Console Maintenance Jun 21, 2026 09:00-10:00 PDT

We are conducting a planned maintenance globally between 9:00pm and 10:00pm Pacific Time on 21/06/2026. During the maintenance window, customers might face 5XXs while using flex-configuration public APIs
Posted on Jun 04, 2026 - 05:31 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun 21, 2026 21:30-23:00 PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 June 2026 at 21:30 PDT until 21 June 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jun 16, 2026 - 02:23 PDT

Australia Voice Carrier Partner Maintenance Jun 22, 2026 04:00-05:00 PDT

Our Voice carrier partner in Australia is conducting a planned maintenance from 22 June 2026 at 04:00 PDT until 22 June 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
Posted on Jun 11, 2026 - 23:45 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 22, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 22 June 2026 at 13:00 PDT until 22 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:04 PDT

United States SMS and MMS Carrier Partner Maintenance Jun 23, 2026 21:00 - Jun 24, 2026 05:00 PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 23 June 2026 at 21:00 PDT until 24 June 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets via United States short codes.
Posted on Jun 11, 2026 - 13:58 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 24, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 24 June 2026 at 13:00 PDT until 24 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:04 PDT

United States and Canada Twilio SMS and MMS Maintenance Jun 24, 2026 20:00 - Jun 25, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 24 June 2026 at 20:00 PDT until 25 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Posted on May 01, 2026 - 00:52 PDT

Canada Account Security Service Partner Maintenance Jun 25, 2026 21:00 - Jun 26, 2026 01:00 PDT

Our service partner is conducting a planned maintenance from 25 June 2026 at 21:00 PDT until 26 June 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Posted on Jun 08, 2026 - 15:14 PDT

United States MMS Carrier Partner Maintenance Jun 29, 2026 01:00-02:30 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 29 June 2026 at 01:00 PDT until 29 June 2026 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile, AT&T and Verizon United States handsets via United States short codes.
Posted on Jun 11, 2026 - 08:42 PDT

Twilio Voice Maintenance Jun 29, 2026 06:00-07:30 PDT

Twilio will conduct planned maintenance on the Japan Twilio edge location from 29 Jun 2026 at 6:00 PDT until 29 Jun 2026 at 7:30 PDT. During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
Posted on May 28, 2026 - 19:00 PDT

Twilio Interconnect Maintenance Jun 29, 2026 06:00-07:30 PDT

Twilio will conduct planned maintenance on the Japan Twilio edge location from 29 Jun 2026 at 6:00 PDT until 29 Jun 2026 at 7:30 PDT. During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
Posted on May 28, 2026 - 19:03 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 29, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 29 June 2026 at 13:00 PDT until 29 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:05 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 1, 2026 20:00 - Jul 2, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 01 July 2026 at 20:00 PDT until 02 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 8, 2026 20:00 - Jul 9, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 08 July 2026 at 20:00 PDT until 09 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 15, 2026 20:00 - Jul 16, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 15 July 2026 at 20:00 PDT until 16 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 22, 2026 20:00 - Jul 23, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 22 July 2026 at 20:00 PDT until 23 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:39 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 29 July 2026 at 20:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:39 PDT
System Metrics Month Week Day
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Jun 16, 2026
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Jun 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 02:00 PDT
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 16 June 2026 at 02:00 PDT until 16 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Jun 6, 01:26 PDT
United States SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:02 PDT
Scheduled - The AT&T network in the United States is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 16 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
Jun 13, 04:50 PDT
Jun 15, 2026
United States SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:35 PDT
Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 15 June 2026 at 21:35 PDT until 15 June 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 15, 14:31 PDT
Spain SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:01 PDT
Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 15 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Spain handsets.
Jun 12, 11:00 PDT
Russia SMS Carrier Maintenance - MTS
Completed - The scheduled maintenance has been completed.
Jun 15, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:00 PDT
Scheduled - The MTS network in Russia is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 15 June 2026 at 21:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Jun 10, 05:01 PDT
United Arab Emirates SMS Carrier Maintenance - Etisalat
Completed - The scheduled maintenance has been completed.
Jun 15, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:01 PDT
Scheduled - The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Jun 11, 08:37 PDT
SMS Delivery Delays and Failures from Twilio Phone Numbers to H3G Sweden
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden is operating normally.
Jun 15, 18:47 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 16:38 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 16:38 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 15:34 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 15:21 PDT
Italy SMS Carrier Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Jun 15, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:01 PDT
Scheduled - The Vodafone network in Italy is conducting a planned maintenance from 15 June 2026 at 14:00 PDT until 15 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Italy handsets.
Jun 12, 02:28 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jun 15, 17:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
May 29, 16:03 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jun 15, 17:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:00 PDT
Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 15 June 2026 at 10:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 10, 10:04 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jun 15, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:00 PDT
Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 8, 08:55 PDT
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Jun 15, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:00 PDT
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 15 June 2026 at 14:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Jun 2, 12:30 PDT
User Authentication Identity Gateway API Failure Increase in Canada
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 15, 16:19 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 14:55 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 13:52 PDT
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Jun 15, 12:46 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 10:23 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 09:19 PDT
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Mexico
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
Jun 15, 15:26 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 13:26 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 12:53 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 12:52 PDT
Bangladesh SMS Carrier Maintenance - Banglalink
Completed - The scheduled maintenance has been completed.
Jun 15, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 11:00 PDT
Scheduled - The Banglalink network in Bangladesh is conducting a planned maintenance from 15 June 2026 at 11:00 PDT until 15 June 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Banglalink Bangladesh handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 14, 23:59 PDT
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes
Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Jun 15, 14:22 PDT
Update - We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 11:36 PDT
Monitoring - We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 09:36 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 08:32 PDT
Elevated Media message delivery delays and degradation in Media Fetch APIs
Resolved - Media message delivery and Media Fetch API performance were degraded for 13 minutes, from 09:00 to 09:13 Pacific Time on 06/02/2026. During this window, customers may have experienced delays in media message delivery and 5xx responses from the Media Fetch API. The issue has been resolved.
Jun 15, 14:08 PDT
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Jun 15, 13:11 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 11:10 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 10:06 PDT
Twilio Voice Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 08:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 15, 11:01 PDT
Scheduled - Twilio will conduct planned maintenance on the Singapore Twilio network from 15 Jun 2026 at 7:00 PDT until 15 Jun 2026 at 8:30 PDT. During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
May 15, 11:00 PDT
Twilio Interconnect Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:00 PDT
Scheduled - Twilio will conduct planned maintenance on the Singapore Twilio network from 15 Jun 2026 at 7:00 PDT until 15 Jun 2026 at 8:30 PDT During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
May 15, 11:31 PDT
Automated Alert: No Customer Impact
Resolved - We have fully investigated the issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 15, 06:52 PDT
Investigating - Our monitoring systems have detected a potential issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 15, 06:33 PDT
United States SMS and MMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 15, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 PDT
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 15 June 2026 at 00:00 PDT until 15 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via subset of long codes and short codes.
Jun 11, 22:09 PDT
Issues with SMPP Delivery Receipts
Resolved - Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receipts. The issue has now been resolved.
Jun 15, 00:29 PDT
Jun 14, 2026
Malaysia SMS Carrier Maintenance - Celcom
Completed - The scheduled maintenance has been completed.
Jun 14, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 09:00 PDT
Scheduled - The Celcom network in Malaysia is conducting a planned maintenance from 14 June 2026 at 09:00 PDT until 14 June 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom Malaysia handsets.
Jun 12, 16:18 PDT
SMS Delivery Delays from Twilio to Smart Philippines
Resolved - The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Jun 14, 07:56 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 05:54 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 04:21 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 03:20 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 03:03 PDT
United Kingdom Account Security Carrier Partner Maintenance - Three
Completed - The scheduled maintenance has been completed.
Jun 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 14:00 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 13 June 2026 at 14:00 PDT until 14 June 2026 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 9, 08:05 PDT
Jun 13, 2026
Jun 12, 2026
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Jun 12, 21:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:45 PDT
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 12 June 2026 at 14:45 PDT until 12 June 2026 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 12, 06:14 PDT
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems United States
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States is operating normally.
Jun 12, 16:06 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 12, 01:53 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 17:48 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 13:48 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 11:47 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 10, 18:39 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 9, 18:38 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless network subscribers. Our team has identified the cause, and is working to resolve the issue. Additionally, we have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunications Systems network subscribers. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 8, 18:37 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 7, 18:31 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 6, 18:22 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 5, 18:21 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 5, 02:20 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 4, 18:19 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 4, 14:18 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 12:17 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 11:17 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 10:51 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 09:51 PDT
Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform
Resolved - The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
Jun 12, 13:37 PDT
Monitoring - We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 11:52 PDT
Update - We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 10:00 PDT
Update - We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 08:05 PDT
Update - We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 07:10 PDT
Investigating - Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 12, 06:56 PDT
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
Resolved - The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 12, 13:29 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 11, 21:28 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 13:27 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 09:27 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 07:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 11, 06:40 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 14:38 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 06:38 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 02:25 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 00:25 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 23:19 PDT
SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
Jun 12, 12:10 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 07:52 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 03:48 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 01:43 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 00:20 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 23:00 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 22:00 PDT
SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela
Resolved - The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
Jun 12, 11:40 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 09:38 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 12, 02:52 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 22:51 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 20:35 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 19:35 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 19:33 PDT
Twilio Sender ID Registrations Affected
Resolved - Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.
Jun 12, 10:30 PDT
SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes
Resolved - The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Jun 12, 06:31 PDT
Monitoring - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 04:22 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 20:40 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 16:33 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 14:31 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 13:31 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 13:30 PDT
SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
Jun 12, 06:18 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 04:35 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 02:30 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 00:30 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 23:29 PDT
SMS Delivery Delays from Twilio to MPT Myanmar
Resolved - The incident has been resolved and SMS delivery from Twilio to MPT network subscribers in Myanmar is operating normally.
Jun 12, 05:39 PDT
Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 16 hours or as soon as more information becomes available.
Jun 11, 13:34 PDT
Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 8 hours or as soon as more information becomes available.
Jun 11, 05:33 PDT
Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 4 hours or as soon as more information becomes available.
Jun 11, 01:25 PDT
Monitoring - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 2 hours or as soon as more information becomes available.
Jun 10, 23:21 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 10, 16:05 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 00:04 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 9, 16:03 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 12:02 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 09:58 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 08:55 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 05:08 PDT
Update - Twilio customers may be experiencing SMS DLR delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 02:55 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 01:54 PDT
Canada Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 PDT
Scheduled - Our service partner is conducting a planned maintenance from 11 June 2026 at 21:00 PDT until 12 June 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
May 27, 14:17 PDT
Jun 11, 2026
SMS Delivery Delays from Twilio to Glo Nigeria
Resolved - The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
Jun 11, 23:04 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 21:04 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 20:23 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 18:22 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 17:21 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 17:19 PDT
MMS Delivery Failures from a Subset of Twilio Short Codes, Long Codes, and Toll-Free Numbers to US Cellular United States
Resolved - We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.
Jun 11, 14:56 PDT
SMS Delivery Failures from a Subset of Twilio Short Codes to AT&T United States
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.
Jun 11, 13:32 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 11:30 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 11:01 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 10:52 PDT
SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland
Resolved - The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.
Jun 11, 10:34 PDT
Update - We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 06:26 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 04:19 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 20:50 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 16:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 14:44 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 13:43 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 13:19 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:12 PDT
Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
Resolved - Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.
Jun 11, 10:04 PDT
User Authentication Identity Gateway API Failure Increase in Canada
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 11, 04:42 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 02:40 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 00:37 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 23:32 PDT
United States SMS and MMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 PDT
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 11 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 9, 11:30 PDT
United States Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 PDT
Scheduled - Our service partner is conducting a planned maintenance from 10 June 2026 at 23:00 PDT until 11 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.



Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 9, 14:08 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 11 June 2026 at 01:00 PDT until 11 June 2026 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.
May 28, 05:48 PDT
SMS Delivery Delays from Twilio to MTN Zambia
Resolved - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 02:09 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 00:08 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 19:21 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 15:16 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 13:15 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:15 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:13 PDT
United States and Canada Twilio SMS and MMS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT
Scheduled - Twilio is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 11 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
May 1, 00:52 PDT
Jun 10, 2026
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy
Resolved - The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.
Jun 10, 23:24 PDT
Update - We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 19:21 PDT
Monitoring - We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 17:18 PDT
Update - We have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 11:28 PDT
Update - Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 07:22 PDT
Update - Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 04:42 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 03:42 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 03:41 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 02:39 PDT
United Kingdom Account Security Carrier Partner Maintenance - Three
Completed - The scheduled maintenance has been completed.
Jun 10, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:30 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 21:30 PDT until 10 June 2026 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Product: Verify Silent Network Auth
Jun 4, 16:01 PDT
Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:03 PDT
Scheduled - Our SMS carrier partner in Peru and Colombia is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 10 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from WOM, Telefonica and ETB Peru and Colombia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 10, 10:02 PDT
Peru SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 PDT
Scheduled - Our SMS carrier partner in Peru is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 10 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Peru handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 9, 21:25 PDT
Russia SMS Carrier Maintenance - Win Mobile and UralTel/U-Tel/Ermak RMS
Completed - The scheduled maintenance has been completed.
Jun 10, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:03 PDT
Scheduled - The Win Mobile and UralTel/U-Tel/Ermak RMS networks in Russia are conducting a planned maintenance from 10 June 2026 at 13:00 PDT until 10 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile and UralTel/U-Tel/Ermak RMS Russia handsets.
Jun 8, 11:24 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jun 10, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:01 PDT
Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 10 June 2026 at 13:00 PDT until 10 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 8, 08:55 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jun 10, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 10 June 2026 at 13:00 PDT until 10 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
May 29, 16:03 PDT
United Kingdom Account Security Carrier Partner Maintenance - Three
Completed - The scheduled maintenance has been completed.
Jun 10, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 15:00 PDT until 10 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 4, 07:37 PDT
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania is operating normally.
Jun 10, 13:46 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 9, 13:43 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 8, 21:43 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 8, 13:36 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 8, 09:36 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 07:30 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 7, 10:45 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 6, 10:44 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 5, 10:44 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 4, 10:43 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 3, 18:43 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 3, 10:40 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 3, 06:39 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 3, 04:39 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 3, 03:37 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 3, 03:32 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 2, 19:32 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 2, 15:29 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 2, 13:29 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 2, 12:28 PDT
Malaysia SMS Carrier Maintenance - DiGi and Celcom
Completed - The scheduled maintenance has been completed.
Jun 10, 13:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:00 PDT
Scheduled - The DiGi and Celcom networks in Malaysia are conducting a planned maintenance from 10 June 2026 at 11:00 PDT until 10 June 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from DiGi and Celcom Malaysia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 10, 10:10 PDT
Malaysia SMS Carrier Maintenance - Celcom and DiGi
Completed - The scheduled maintenance has been completed.
Jun 10, 13:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:01 PDT
Scheduled - The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 10 June 2026 at 11:00 PDT until 10 June 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 10, 05:02 PDT
On Call Engineers are Investigating
Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 10, 07:12 PDT
Investigating - Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 10, 07:11 PDT
Multiple Destination MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 PDT
Scheduled - Our MMS carrier partner in Canada and the United States is conducting an emergency maintenance from 09 June 2026 at 22:00 PDT until 10 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Canada and United States handsets via Canada and United States long codes.
Jun 8, 04:44 PDT
United States SMS and MMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:00 PDT
Scheduled - The AT&T network in the United States is conducting a planned maintenance from 09 June 2026 at 18:00 PDT until 10 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from AT&T United States handsets when sending via subset of long codes, long codes and toll free numbers.
Jun 5, 07:40 PDT
Jun 9, 2026
Mexico SMS Carrier Maintenance - Telcel
Completed - The scheduled maintenance has been completed.
Jun 9, 22:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 PDT
Scheduled - The Telcel network in Mexico is conducting a planned maintenance from 09 June 2026 at 21:00 PDT until 09 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
Jun 4, 00:03 PDT
Mexico SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:01 PDT
Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance from 09 June 2026 at 21:00 PDT until 09 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets.
Jun 3, 16:58 PDT
Peru SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:31 PDT
Scheduled - Our SMS carrier partner in Peru is conducting a planned maintenance from 09 June 2026 at 20:30 PDT until 09 June 2026 at 21:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Peru handsets via subset of Peru short codes.
May 5, 11:42 PDT
Degradation in Voice calls
Resolved - We are no longer experiencing issues affecting voice calls. This incident has been resolved.
Jun 9, 21:25 PDT
Monitoring - We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 20:35 PDT
SMS Delivery Delays from Twilio to MTN Zambia
Resolved - The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
Jun 9, 20:31 PDT
Update - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 17:49 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 15:47 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 15:44 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 13:43 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 12:42 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 12:15 PDT
United States SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:00 PDT
Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 09 June 2026 at 19:00 PDT until 09 June 2026 at 20:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
Jun 2, 15:02 PDT
Kazakhstan SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jun 9, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:00 PDT
Scheduled - The Tele2 network in Kazakhstan is conducting an emergency maintenance from 09 June 2026 at 08:00 PDT until 09 June 2026 at 18:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 9, 06:10 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jun 9, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 13:01 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 09 June 2026 at 13:00 PDT until 09 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 9, 11:29 PDT
France SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 13:00 PDT
Scheduled - Our SMS carrier partner in France is conducting a planned maintenance from 09 June 2026 at 13:00 PDT until 09 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from LEGOS France handsets via France long codes.
Jun 5, 09:53 PDT
SMS Delivery Receipt Delays from Twilio to T-Mobile Czech Republic
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic are operating normally.
Jun 9, 08:24 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 07:30 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 07:16 PDT
United States SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:01 PDT
Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 08 June 2026 at 22:00 PDT until 09 June 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via United States long codes and long codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 8, 08:48 PDT
Australia Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:01 PDT
Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 09 June 2026 at 05:00 PDT until 09 June 2026 at 06:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
Jun 2, 02:10 PDT
Australia Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 04:02 PDT
Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 09 June 2026 at 04:00 PDT until 09 June 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
May 31, 23:51 PDT
United States SMS and MMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 9, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 PDT
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 08 June 2026 at 20:00 PDT until 09 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 5, 12:09 PDT
Multiple Destination MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 PDT
Scheduled - Our MMS carrier partner in Canada and the United States is conducting an emergency maintenance from 08 June 2026 at 22:00 PDT until 09 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Canada and United States handsets via subset of Canada and United States long codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 8, 04:44 PDT
User Authentication Identity SNA Missing Redirects for KPN in Netherlands
Resolved - The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 9, 03:39 PDT
Update - We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 02:10 PDT
Monitoring - We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 00:05 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 23:03 PDT
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
Resolved - The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 9, 03:37 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 01:38 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 23:34 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 8, 17:30 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 7, 17:29 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 6, 17:28 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 5, 17:27 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 5, 01:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 4, 17:25 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 4, 13:24 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 11:19 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 10:18 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 4, 07:12 PDT
Update - Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 4, 03:10 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 01:10 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 00:01 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 01:00 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 09 June 2026 at 01:00 PDT until 09 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States long codes and short codes.
May 21, 08:41 PDT
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Jun 9, 00:30 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 22:28 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 8, 20:25 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 8, 16:12 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 14:12 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 13:12 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 13:11 PDT
Jun 8, 2026
Netherlands Account Security Carrier Partner Maintenance - KPN
Completed - The scheduled maintenance has been completed.
Jun 8, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 PDT
Scheduled - Our carrier partner KPN Netherlands is conducting a planned maintenance from 08 June 2026 at 21:00 PDT until 08 June 2026 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for KPN Netherlands customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap
May 29, 13:34 PDT
SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.
Jun 8, 21:04 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 19:02 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 8, 15:53 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 8, 07:52 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 8, 03:51 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 01:49 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 00:48 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 00:17 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 7, 23:16 PDT
United States Account Security Carrier Partner Maintenance - Verizon Wireless
Completed - The scheduled maintenance has been completed.
Jun 8, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 19:00 PDT
Scheduled - Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 08 June 2026 at 19:00 PDT until 08 June 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 8, 10:38 PDT
SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands
Resolved - The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Jun 8, 18:55 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 16:54 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 15:52 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 8, 15:41 PDT
Kazakhstan SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Jun 8, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 12:00 PDT
Scheduled - The Beeline network in Kazakhstan is conducting a planned maintenance from 08 June 2026 at 12:00 PDT until 08 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Kazakhstan handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 8, 06:24 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jun 8, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 08 June 2026 at 13:00 PDT until 08 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
May 29, 16:02 PDT
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Jun 8, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 14:00 PDT
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 08 June 2026 at 14:00 PDT until 08 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Jun 2, 12:28 PDT
On Call Engineers are Investigating
Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 8, 15:24 PDT
Investigating - Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 8, 13:22 PDT
Bangladesh SMS Carrier Maintenance - Banglalink
Completed - The scheduled maintenance has been completed.
Jun 8, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:00 PDT
Scheduled - The Banglalink network in Bangladesh is conducting an emergency maintenance from 08 June 2026 at 11:00 PDT until 08 June 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Banglalink Bangladesh handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 8, 05:38 PDT
Flex Ai Copilot Errors While Creating Channel Notes
Resolved - Flex Ai Copilot errors while creating channel notes has been resolved and is operating normally at this time.
Jun 8, 08:59 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 8, 04:28 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 7, 04:30 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 6, 04:29 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 5, 04:31 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 4, 04:29 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 3, 04:29 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.
Jun 2, 12:29 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.
Jun 1, 22:39 PDT
Update - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Jun 1, 18:45 PDT
Monitoring - Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jun 1, 16:39 PDT
Update - Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 1, 13:33 PDT
Update - Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 1, 11:33 PDT
Update - Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 1, 10:52 PDT
Identified - Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 1, 10:35 PDT
United States SMS and MMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 8, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 20:00 PDT
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 07 June 2026 at 20:00 PDT until 08 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets when sending via long codes and short codes.
Jun 4, 14:35 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 08 June 2026 at 01:00 PDT until 08 June 2026 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States long codes and short codes.
May 21, 08:41 PDT
Jun 7, 2026
United Kingdom Account Security Carrier Partner Maintenance - EE
Completed - The scheduled maintenance has been completed.
Jun 7, 22:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 PDT
Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 07 June 2026 at 06:00 PDT until 07 June 2026 at 22:40 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Jun 3, 04:35 PDT
SMS Delivery Failures From Germany to Twilio Phone Numbers
Resolved - The incident has been resolved and SMS delivery from Germany to Twilio Phone Numbers is operating normally.
Jun 7, 10:42 PDT
Monitoring - We have observed a recovery in SMS delivery from Germany to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 7, 08:41 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Germany to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 7, 07:38 PDT
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries
Resolved - The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Jun 7, 03:14 PDT
Update - We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 7, 03:12 PDT
Update - We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 6, 23:12 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 6, 21:11 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 6, 19:07 PDT
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 6, 17:06 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 6, 16:06 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 6, 15:33 PDT
Jun 6, 2026
Belarus SMS Carrier Maintenance - life:)
Completed - The scheduled maintenance has been completed.
Jun 6, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 14:00 PDT
Scheduled - The life:) network in Belarus is conducting a planned maintenance from 06 June 2026 at 14:00 PDT until 06 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to life:) Belarus handsets.
Jun 1, 03:05 PDT
Jun 5, 2026
User Authentication Identity Gateway API Failure Increase in United Kingdom
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase in the United Kingdom is operating normally.
Jun 5, 23:04 PDT
Update - We have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 5, 21:05 PDT
Update - We have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 5, 17:05 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 15:05 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 5, 13:19 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 11:18 PDT
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 5, 10:17 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 5, 08:29 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 06:28 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 5, 05:26 PDT
High Latency observed for Video Room Sessions
Resolved - We are no longer experiencing high latency with video room sessions. This incident has been resolved.
Jun 5, 21:37 PDT
Monitoring - We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 19:36 PDT
Investigating - We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 5, 19:01 PDT
Jun 4, 2026
Jun 3, 2026
Jun 2, 2026
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